Gantt Chart display one error"An error occurred, internal server Error (500)"

Leimin Ray shared this problem 3 years ago
Solved

In one or two project in Activecollab , can't open Gantt Chart, display error message as topic "An error occurred, internal server Error (500)", other project is working well

Comments (4)

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does anyone can help to to resolved this problem?

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Hello Leimin,

Could you send your ftp credentials to denis[at]uswebstyle[dot]com to allow our developers take a look at the system?

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Denis Hlukhau wrote:

Hello Leimin,

Could you send your ftp credentials to denis[at]uswebstyle[dot]com to allow our developers take a look at the system?

Hi Denis Thanks for your kindly response, I will arrange our technical staff update to you soon.

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Hello Denis, it's not convenient to send you the ftp credentials, would you give us the log name and location, so that we can send it to you for your investigation.